Welcome to MetaShop Private Limited (hereinafter referred to as the "MetaShop";, "Company";, "We";, "Us";, "Our";). The following Terms of Use (hereinafter referred to as "Terms";) govern the use of Our website METASHOP AI <https://www.metashopai.com/> and Our webapp MetaShop Web Application <https://app.metashopai.com/> (hereinafter referred to as the "Platform";), except where we expressly state that separate terms (and not these) apply and provide information about that service.

All access and use of the Platform are subject to the Terms (as amended from time to time). By accessing, browsing, or otherwise using the Platform or any other aspect of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not accept any or all of the terms and conditions provided herein, you shall not access, browse, or otherwise use the Platform.

We reserve the right, at Our sole discretion, to change or modify portions of these Terms at any time. You may read a current, effective copy of these Terms by visiting the "Terms of Use"; link on the Platform. We shall also notify you of any material changes, either through a pop-up notice, email, or through other reasonable means. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms. It shall be your responsibility to periodically visit this page to review the current Terms so you are aware of any revisions, modifications or amendments herein.

These Terms constitute an electronic record within the meaning of Section 2(t) of the Information Technology Act, 2000. This electronic record is generated from a computer system and does not require any physical or electronic signatures.

1. DEFINITIONS AND INTERPRETATION

   Definitions

   On this Platform, the following terms shall have the following meanings, unless the context clearly indicates otherwise:

   1. "Affiliate"; means a corporation or partnership that is affiliated with either the Company or the User for which the expression is being applied, and, for the purpose of this definition:
      1. a corporation or partnership is affiliated with another corporation or partnership if it directly or indirectly controls or is controlled by that other corporation or partnership; and
      2. where two or more corporations or partnerships are affiliated at the same time with the same corporation or partnership, they shall be deemed to be affiliated with each other.
   2. "Applicable Law"; means any statute, law, bye-law, enactment, regulation, ordinance, policy, treaty, rule, notification, direction, directive, guideline, requirement, permit, license, approval, authorisation, rule of common law, order, decree, judgment, or any restriction or condition, or any similar form of decision of, or determination application or execution by, or interpretation or pronouncement having the force of law of, any governmental authority having jurisdiction over the matter in question, whether in effect as of the date of these Terms or thereafter, in any jurisdiction or political sub-division, and includes any practice or custom under any applicable law.
   3. "Confidential Information"; shall have the meaning ascribed to it in clause 5.
   4. "Content"; shall have the meaning ascribed to it in clause 15.
   5. "Disclosing Party"; shall have the meaning ascribed to it in clause 5.
   6. "Force Majeure"; shall mean acts of God, natural phenomena, (including but not limited to earthquakes and floods, fires, lighting, cyclone, landslides, or other natural disorders), pandemics, epidemics, endemics, riots, wars, strikes, industrial disturbances, governmental restriction, intervention of civil, naval or military authorities or other similar causes, whether foreseeable or not, beyond the reasonable control of the Company and/or the User and which prevents the Company and/or the User from performing any of its obligations under the Terms.
   7. "Intellectual Property Rights"; or "IPR"; shall mean any and all legal rights, titles and interests, whether registered or unregistered, in and to any patents, copyrights, trademarks, trade secrets, know-how, trade dress, industrial designs, domain names, or any other intellectual property rights or proprietary rights, including, but not limited to, any and all rights in Software and source codes, owned or licensed by the Company, as well as any improvements, modifications, or derivative works thereof. This shall include any patented codes, source codes, algorithms, and other software-related inventions, whether or not currently patented, that are created, developed, or licensed by the Company.
   8. "MetaShop AI Trademarks"; shall have the meaning ascribed to it in clause 14.
   9. "Receiving Party"; shall have the meaning ascribed to it in clause 5.
   10. "Representatives"; shall have the meaning ascribed to it in clause 5.
   11. "Services"; shall have the meaning ascribed to it in clause 6.
   12. "Service Content"; shall have the meaning ascribed to it in clause 18.
   13. "Software"; shall have the meaning ascribed to it in clause 16.
   14. "Submissions"; shall have the meaning ascribed to it in clause 20.
   15. "Upload(ing)"; shall have the meaning ascribed to it in clause 15.
   16. "User(s)"; shall mean any person or an entity accessing or using the Platform.
   17. "User Content"; shall have the meaning ascribed to it in clause 15.

   Interpretation

   On this Platform, unless the context otherwise requires:

   1. where a word or phrase is defined, other parts of speech and grammatical forms of that word or phrase shall have the corresponding meanings;
   2. headings are inserted for ease of reference only and are not to be used to define, interpret or limit any of the provisions of these Terms;
   3. references to the singular number shall include references to the plural number and vice versa;
   4. words denoting one gender include all genders; and
   5. any reference in these Terms to a statutory provision includes that provision and any regulation made in pursuance thereof, as from time to time modified or re-enacted, whether before or after the date of these Terms.
2. OBLIGATIONS OF THE COMPANY

   The Company shall -

   1. at all times act in good faith vis-à-vis User and shall in its dealings with the User display diligence;
   2. provide a robustly secure database and storage system, leveraging Amazon Web Services and Oracle Cloud Infrastructure (OCI) and guarantees that access to the User’s data shall remain exclusive and restricted solely to the User;
   3. provide the User with all assistance reasonably requested by the User that is necessary to allow the User to perform its obligations under these Terms.
3. REPRESENTATIONS AND WARRANTIES

   The Company and the User (as applicable) hereby represent and warrant to each other as follows:

   1. it is a company duly incorporated and validly existing under the laws of India, and has full capacity, power and authority to enter into and perform these Terms and has taken all actions necessary (including corporate, statutory, contractual or otherwise) to authorise such execution and performance;
   2. it has obtained all necessary approvals/ consents required to be obtained for the performance and consummation of the Services as contemplated under these Terms and all such approvals/ consent are in full force and effect and no approval/ consent has been, or is threatened to be, revoked/ withdrawn;
   3. it is in compliance in all respects with all Applicable Laws affecting the Services;
   4. the entry into, delivery, performance and consummation by the Company of these Terms does not and will not conflict with, violate, result in or constitute a breach of or a default under any Applicable Law or its constitutional documents of the; and
   5. these Terms are a valid and binding obligation, and upon execution shall be enforceable against the Company and/or the User in accordance with the terms.
4. PRIVACY

   By using the Platform, you consent to Our Privacy Policy, which is available at <https://sites.google.com/metashopai.com/privacy-policy/home>. The information collected from you, including your registration details, bank and payment related details are subject to Our Privacy Policy.

5. CONFIDENTIALITY

   The User or the Company, as the case may be (the "Receiving Party";) agrees and undertakes that it shall not disclose, and shall ensure that its directors, employees, Affiliates, legal, financial and professional advisors (collectively, the "Representatives";) to whom Confidential Information is made available, treat as confidential and do not disclose, to any third party, any Confidential Information of the User or the Company, as the case may be (the "Disclosing Party";) without the prior written consent of the Disclosing Party. The Receiving Party further undertakes that it, and its Representatives, shall not use such Confidential Information for any purpose other than to fulfil its obligations pursuant to these Terms, except as disclosure is permitted hereunder.

   The provisions of this clause 5 shall not apply to:

   1. disclosure of information that is or comes into the public domain or becomes generally available to the public otherwise than through the act or omission in breach of these Terms;
   2. disclosure by a Receiving Party to its Representatives on a need-to-know basis for the purpose of implementing the transaction contemplated hereunder, provided that such Receiving Party imposes similar confidentiality obligations on such Representatives;
   3. disclosure to the extent required or advisable under Applicable Laws or judicial process (including to any judicial authorities), as determined in good faith by the concerned party;
   4. information disclosed to the extent required for obtaining or maintaining any governmental approvals relating to the Services; and
   5. disclosure by the Disclosing Party to the extent required for the execution of these Terms. For the purpose of these Terms, the term "Confidential Information"; shall mean all written or tangible information relating to: (a) any information of a confidential nature (whether regarding the Business, accounts, drawings, designs, devices, samples, finances, trading, software, source code, know-how or otherwise howsoever) of the Disclosing Party or of any client or prospective client of the Disclosing Party, whether protected by copyright, patent or other IPR or not; and (b) information specifically designated as confidential by the Disclosing Party.
6. SERVICES OFFERED

   The Platform enables its Users to create, access, capture, generate, edit, share, and use 3-D models of the real world objects by scanning such objects using any device equipped with a camera and by uploading the captured data on the Platform and such other services as agreed between the Company and User ("Services";).

   The Company shall use the three dimensional models generated for the User and also the testimonials and logos of the User for its marketing purposes. The Company agrees to only use those models which have been made public by the User and with the permission of the User, which shall not be unreasonably withheld by the User

7. MODIFICATION TO SERVICES

   We reserve the right to modify or discontinue, temporarily or permanently, any or all part of the Services (or any part thereof) with or without any notice to you. You agree that We shall not be liable for any modification, suspension or discontinuance of the Services, by you or any third party.

8. PLATFORM FEE

   The Services provided by the Platform shall be charged to the User as communicated by the Company to the User.

   You represent and warrant the following:

   1. the information provided by you as required in relation to this clause shall be true and accurate and that you are authorized to make any payment as might be required in the future;
   2. you will keep your payment details and accounts updated with our payment partner of any changes (including but not limited to the billing address or credit card expiration date) that may occur;
   3. you agree to pay the specified amount as required, which was communicated via email, based on the mutually agreed-upon project scope between the Company and User;
   4. you authorise the Company through its payment partner to bill (if required) your payment instrument for the Services availed and the applicable payment tier that you form a part of. The Company reserves the right to suspend certain features or services until any outstanding payment obligations are fulfilled; and
   5. in the event of any issue faced in relation to the amount charged by the Company, the same shall be communicated to the Company within 60 (sixty) days of such amount being charged to you. In the event where, We revise the fee for your Services or the payment method, the same shall be communicated to you at least 30 (thirty) days in advance of such revision coming into effect, through a pop-up notice, email, or through other reasonable means. Your continued use of the Services after the change in the fee becomes effective constitutes your agreement to pay the changed amount. You will be responsible for all taxes associated with the Services.
9. PAYMENT PROCESSING

   We hereby declare that the Company does not process any payments for the Services. To facilitate the payment of the Services via the payment instruments (including but not limited to bank accounts, net banking, credit card or debit card), the Company avails the services of third party payment partners. These payment processing services are bound by their own terms and conditions. By agreeing to the Terms herein, you also agree to the terms and conditions of the payment partner whose services shall be availed by the Company. We do not assume or shall be liable for any payments made on the Platform through the payment partners for the Services.

10. REFUND AND CANCELLATION

    Any payment made by you shall be final and non-refundable, unless otherwise determined by Us. You may cancel your subscription by sending us an email on the following address:

    info@metashopai.com

11. USER ACCOUNT

    If you use the Platform, you shall be responsible for maintaining the confidentiality of your username and password and for restricting access to your computer to prevent unauthorized access to your account. You will be solely responsible for all the activities that take place under your username and password. You agree that if you provide any information that is untrue, inaccurate, not correct, or incomplete, We shall have the right to indefinitely terminate, suspend or block access to your account and membership on Our Platform.

    You agree to notify Us in case of any breach of password or any unauthorized use of your account and ensure that you exit your account at the end of each session.

12. ACCESS TO OUR PLATFORM

    We will do Our best to provide you with uninterrupted and error-free access and use of Our Platform. However, due to any change in the internet speed or online connection issues or any other unforeseeable issues, this cannot be guaranteed by Us. We retain the rights to temporarily block access to or suspend your accounts to allow for repairs, upgrades, maintenance, introduction of new facilities or services at any time without any prior notice.

13. INTELLECTUAL PROPERTY RIGHTS

    Any Intellectual Property Rights belonging to the Company shall remain vested in the Company.

    The User expressly acknowledges and agrees that any and all rights subsisting in the Company are and shall remain the exclusive and absolute property of the Company and/or its Affiliate(s) as applicable.

    The User acknowledges that it shall have no proprietary rights in the Company’s IPR and all rights therein shall at all times remain with the Company (and/or its Affiliate as applicable). As such, unless otherwise stipulated herein, the User:

    1. shall have no right to sell, assign, transfer, alienate, hire, lease, attach or otherwise dispose of, encumber, reproduce or apply for the registration of all or any part of the Company’s Intellectual Property Rights which in any manner relate to the Company’s IPR without the specific prior written consent of the Company or as otherwise set out in these Terms
    2. shall not reverse assemble or engineer, reassemble, re-engineer, decode, decompile, recompile, copy or otherwise translate, sell, rent, lease, license or sublicense, transfer, distribute or otherwise assign or exploit any part of the Company’s IPR, nor shall the User attempt to do so or assist a third party to do so;
    3. shall not reproduce, transcribe, translate, store, modify, create, write and/or develop any derivative work of the Company’s IPR; and
    4. shall not attempt to derive the source code from any Company’s IPR or allow or assist any third party to do so. The User shall not have any right to use any of the Company’s trademarks, logos or brands for any purpose without the Company’s prior written consent or as otherwise set out in these Terms.
14. TRADEMARKS

    The MetaShop AI name and logos are trademarks and service marks of MetaShop AI (collectively the "MetaShop AI Trademarks";). Other company, product, and service names and logos used and displayed via the Platform may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to the Company. Nothing in these Terms or the Platform should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of MetaShop AI Trademarks displayed on the Platform, without our prior written permission in each instance. All goodwill generated from the use of MetaShop AI Trademarks will inure to Our exclusive benefit.

15. USER CONDUCT AND RULES

    You shall be solely responsible for all video, images, information, data, text, software, music, sound, photographs, graphics, messages, and other materials ("Content";) that you make available to the Platform, including by uploading, posting, publishing, or displaying (hereinafter, "Uploading";) via the Services or by emailing or otherwise making available to other Users of the Services (collectively, "User Content";).

    We reserve the right to investigate and take appropriate legal action against any User who shall in Our sole discretion, violate any of the provisions provided below, including but not limited to removing such Content from the Platform, suspending or terminating the account of such User and reporting such User to the law enforcement authorities. You agree to not use the Services to:

    1. email or otherwise Upload any Content that (i) infringes any Intellectual Property or other proprietary rights of any third party; (ii) you do not have a right to Upload under any law or under contractual or fiduciary relationships; (iii) contains software viruses or any other computer code, files or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; (iv) poses or creates a privacy or security risk to any person; (v) constitutes unsolicited or unauthorized advertising, promotional materials, "junk mail,"; "spam,"; "chain letters,"; "pyramid schemes,"; "contests,"; "sweepstakes,"; or any other form of solicitation; (vi) is unlawful, harmful, threatening, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful, discriminatory, or otherwise objectionable; or (vii) in the sole judgment of the Company, is objectionable or which restricts or inhibits any other person from using or enjoying the Services, or which may expose the Company or its Users to any harm or liability of any type;
    2. interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services;
    3. violate any applicable local, state, national, or international law, or any regulations having the force of law;
    4. impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
    5. solicit personal information from anyone under the age of 18;
    6. harvest or collect email addresses or other contact information of other Users from the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications;
    7. engage in any form of antisocial, disruptive, or destructive acts, including "flaming";, "flooding";, "trolling";, "phishing"; and "griefing"; as those terms are commonly understood and used on the internet.
    8. advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
    9. further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
    10. obtain or attempt to access or otherwise obtain any Content or information through any means not intentionally made available or provided for through the Services;
    11. circumvent, remove, alter, deactivate, degrade, or thwart any of the Content protections in or geographic restrictions on any Content (including Services Content (as defined below)) available on or through the Services, including through the use of virtual private networks; or
    12. engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods. If you are blocked by the Company from accessing the Services (including by blocking your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by masking your IP address or using a proxy IP address or virtual private network).
16. OWNERSHIP AND RESTRICTIONS

    The technology, software, Intellectual Property and code underlying the Services or distributed in connection therewith are the property of the Company, its Affiliates, and its licensors ("Software";). You agree not to copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right in the Software. Any rights not expressly granted herein are reserved by the Company.

17. SPECIAL NOTICE FOR INTERNATIONAL USE; EXPORT RESTRICTIONS

    We are headquartered in India. You shall be solely responsible for ensuring compliance with the Applicable Law for the usage of the Services in your specific jurisdiction. Software available in connection with the Services and the transmission of applicable data, if any, is subject to Indian export laws. Downloading, accessing or using the Software or Services in violation of the Indian export laws is at your sole risk.

18. SERVICE CONTENT

    You acknowledge and agree that the Services may contain Content or features ("Service Content";) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Except as expressly authorized by the Company, you agree not to modify, copy, frame, scrape, rent, lease, loan, sell, distribute, or create derivative works based on the Services or the Service Content, in whole or in part, except that the foregoing does not apply to your own User Content (as defined below) that you Upload to or make available through the Services in accordance with these Terms. Any use of the Services or the Service Content other than as specifically authorized herein is strictly prohibited.

19. THIRD-PARTY MATERIAL

    Under no circumstances will the Company be liable in any way for any content or materials of any third parties (including Users), including for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any such Content. You acknowledge We do not pre-screen Content, but that We and our Affiliates and Representatives have the right (but not the obligation) in Our sole discretion to refuse or remove any Content that is available via the Services.

20. USER CONTENT

    You represent and warrant that you own all the right, title and interest in and to the User Content, including all copyrights and rights of publicity contained therein and hereby grant the Company and its Affiliates, successors and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to copy, display, Upload, perform, distribute, store, modify, and otherwise use your User Content in connection with the operation of the Services and the promotion, advertising or marketing of the foregoing in any form, medium or technology now known or later developed.

    Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Services ("Submissions";), provided by you to the Company are non-confidential and the Company will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment, attribution, or compensation to you.

    You acknowledge and agree that the Company may preserve User Content and may also disclose User Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (i) comply with legal process, Applicable Laws, or government requests; (ii) enforce these Terms; (iii) respond to claims that any Content violates the rights of third parties; or (iv) protect the rights, property, or personal safety of the Company, its Users, or the public.

21. USAGE BY MINOR INFORMATION

    We do not render Our Services for use by children under 18 (eighteen) years of age. If you are under the age of 18 (eighteen) years, you shall use the Services of the Platform with the involvement of a parent or guardian. We do not knowingly solicit or collect personal information from minors under the age of 18 (eighteen) years.

22. INDEMNITY

    You agree to indemnify and hold the Company, its owner, licensee, Affiliates, subsidiaries, respective officers, agents, directors and employees, harmless from any claim, demand, cost, liability or actions including attorney’s fees, made by any third party or any penalty imposed due to or arising out of your breach of the Terms, Privacy Policy or any other policies or any violation of Applicable Laws, rules, regulations or any rights (including infringement of any intellectual property rights) of any third party.

23. LIMITATION OF LIABILITY

    To the maximum extent permitted by law, the Company and its members, shareholders, subsidiaries, directors, employees, associates, Affiliates, agents, licensors and suppliers will not be responsible and liable for any indirect, incidental, special, consequential, punitive, or multiple damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

    1. unauthorized access to or alteration to the User’s transmission or data;
    2. the use or the inability to use the Services;
    3. the cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the service; or
    4. any other matter relating to the Services.
24. GOVERNING LAWS

    These Terms shall be governed by and construed under Indian laws, without regard to the conflicts of law provisions thereof and the courts at Pune shall have exclusive jurisdiction to determine any matter relating to or arising in connection with these Terms.

25. DISPUTE RESOLUTION

    The Company and the User shall make a good faith effort and exhaust all reasonable methods to amicably settle any and all controversies, disputes or claims arising out of or relating to these Terms or the alleged breach thereof or ancillary agreements regarding its performance. An attempt to arrive at an amicable settlement shall be deemed to have failed as soon as the Company or the User of the Terms so notifies the other in writing or 30 (thirty) days calculated from the date of notice of such dispute given by the Company or the User, have lapsed without an amicable settlement having been reached between the Company and/or the User.

26. ARBITRATION

    If an attempt at an amicable settlement has failed, the Dispute shall be referred to and finally resolved by arbitration conducted in accordance with the provisions of the Arbitration & Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator jointly appointed by the User and the Company. The seat and venue of the arbitration shall be Pune.

27. TERMINATION

    The Terms may be terminated immediately by either the User or the Company for any of the following reasons:

    1. Termination by the Company. The Company shall be entitled to terminate these Terms upon occurrence of any of the following events:
       1. User breaches any material provision of these Terms; or
       2. A petition is admitted for the winding up of the User by a court of competent jurisdiction or the User makes any assignment for the benefit of its creditors.
    2. Termination by User. The User shall be entitled to terminate these Terms upon occurrence of any of the following events:
       1. Company breaches any material provision of these Terms; or
       2. A petition is admitted for the winding up of the Company by a court of competent jurisdiction or the Company makes any assignment for the benefit of its creditors.

    Consequences of Termination. If and when these Terms is terminated for any reason whatsoever, the Company shall immediately cease to provide the Services and the ongoing provision of any Services shall be automatically disrupted without any further rights, claims or obligations to the Company and/or the User provided that nothing contained in the foregoing shall relieve the User of its obligation or liability to pay for Services rendered prior to termination. Furthermore, in the event where the User has provided their SKU’s to the Company for testing and recording purposes, the same shall be returned back to the User, unless otherwise agreed between the Company and the User.

28. WAIVER:

    These Terms may be modified, supplemented or amended only by a written instrument executed by the parties hereto. No waiver of any provisions, condition or covenant of these Terms shall be effective as against the waiving party unless such waiver is in writing signed by the waiving party.

29. SEVERABILITY:

    If any covenant or provision hereof is determined to be void or unenforceable in whole or in part, it shall not be deemed to affect or impair the validity of any other covenant or provision, each of which is hereby declared to be separate and distinct and enforceable independently. If any provision is void but would be valid if some part of it were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and such deletion shall not affect the enforceability of the remainder of these Terms not so deleted.

30. FORCE MAJEURE:
    1. Effect of Force Majeure

       The obligations of either the User or the Company under these Terms shall be suspended during the period and to the extent that such User or the Company is prevented or hindered (despite its reasonable best efforts to continue to perform its obligations under these Terms) from complying therewith by any circumstance of Force Majeure and such User or the Company shall not be liable to the other for any loss, injury, delay, damages or other casualty suffered or incurred by the latter due to such suspension of obligations.

    2. Notification of Force Majeure

       As soon as possible after the occurrence of an event of Force Majeure and in any event no later than 5 (five) days after such occurrence, the User or the Company invoking Force Majeure shall provide a notice to the other of the occurrence of such Force Majeure, which notice shall describe in reasonable detail the circumstances under which such Force Majeure has occurred and shall set forth the anticipated effect of such Force Majeure on the performance of the obligations of such User or the Company under these Terms.

       The notifying party shall also notify the other party of the termination of such Force Majeure as soon as possible and in any event no later than 5 (five) days thereafter.

31. SUCCESSORS AND ASSIGNS

    Nothing in these Terms, express or implied, is intended to confer upon any party other than the Company and/or the User hereto or their respective successors and permitted assigns any rights, remedies, obligations, or liabilities under or by reason of these Terms, except as expressly provided herein.

32. ASSIGNMENT

    The Company and/or the User shall not assign any of their respective rights or obligations under these Terms without the prior written consent of the other.

33. NOTICES

    All notices, requests and other communications which are required or may be given pursuant to the terms of the Terms shall be in writing and shall be deemed to be delivered (a) on the date of delivery when delivered by hand; (b) on the date of transmission when sent by facsimile transmission provided that the User shall keep electronic evidence confirming such transmission; (c) 5 (five) days after dispatch when sent by a reputable courier service that maintains records of receipt.

    All notices, requests and other communications which are required or may be given pursuant to the terms and conditions of the Terms shall be addressed as follows:

    To the Company

    Address: A/502, C/o G Jagannathan, Astonia Royale, Ambegaon Narhe Road, Pune, Maharashtra, 411046

    Tel. No: +91-9422058064

    Email: sophiya@metashopai.com

34. GRIEVANCE OFFICER

    If your complaint is not resolved even after complaining through Our complaint mechanism, then you can contact Our grievance officer at:

    info@metashopai.com